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Management level · MCS

CIMA MCS past questions by sitting

Every sub-task from recent Management Case Study pre-seens, summarised in our own words and sorted by core activity. One sitting at a time, with the number of matching sub-tasks on each.

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All sittings: showing 105 of 144 sub-tasks.

Packaging · 48 sub-tasks shown

  • V1 · Task 1(a)Core activity A: Adding value

    Whether a new packaging product proposal fits the company's business model.

    Business models and value

  • V1 · Task 1(b)Core activity B: Implementing decisions

    Should the project team tackle technical design problems or recovering the investment first?

    Projects and project teams

  • V1 · Task 2(a)Core activity C: Performance and costs

    Mitigating commodity price, product and contractual inadequacy risks on the new product.

    Business risks

  • V1 · Task 2(b)Core activity B: Implementing decisions

    Features of borrowing that affect its suitability for funding the product's development.

    Financing and cost of capital

  • V1 · Task 3(a)Core activity D: Measuring performance

    Accounting effects over two years if a major customer threatens to leave a purchase agreement.

    Accounting treatments

  • V1 · Task 3(b)Core activity E: Stakeholders

    Difficulties measuring the opportunity cost of seconding design staff to an overseas office.

    Transfer pricing

  • V1 · Task 4(a)Core activity D: Measuring performance

    Balanced scorecard goals for the product development department.

    Responsibility centres and performance measures

  • V1 · Task 4(b)Core activity E: Stakeholders

    Reporting the new product under intellectual and social and relationship capital.

    Integrated and sustainability reporting

  • V2 · Task 1(a)Core activity E: Stakeholders

    Approach and main issues in negotiating a settlement with a customer over a claim.

    Stakeholders, negotiation and conflict

  • V2 · Task 1(b)Core activity D: Measuring performance

    Accounting for the customer's claim in the year-end financial statements.

    Accounting treatments

  • V2 · Task 2(a)Core activity C: Performance and costs

    Whether the company can claim to have followed TQM on a problem order.

    TQM, target and life-cycle costing

  • V2 · Task 2(b)Core activity B: Implementing decisions

    Difficulties setting effective performance measures for the quality department.

    Responsibility centres and performance measures

  • V2 · Task 3(a)Core activity A: Adding value

    Difficulties forecasting cash flows for developing and making a new material.

    Investment appraisal and real options

  • V2 · Task 3(b)Core activity B: Implementing decisions

    Real options the board should weigh when evaluating the investment.

    Investment appraisal and real options

  • V2 · Task 4(a)Core activity D: Measuring performance

    Whether a sustainability report may stress the green benefits of a product developed mainly for profit.

    Integrated and sustainability reporting

  • V2 · Task 4(b)Core activity C: Performance and costs

    Indicators that push R&D to build sustainability into new products and processes.

    Responsibility centres and performance measures

  • V3 · Task 1(a)Core activity B: Implementing decisions

    Steps to set up a project team to evaluate a consultancy proposal.

    Projects and project teams

  • V3 · Task 1(b)Core activity A: Adding value

    Pricing strategy for a revised consultancy service.

    Pricing strategy

  • V3 · Task 2(a)Core activity D: Measuring performance

    Operational and contractual risks of offering a customer a full service package.

    Business risks

  • V3 · Task 2(b)Core activity A: Adding value

    Whether announcing a major contract win would raise or lower the cost of capital.

    Financing and cost of capital

  • V3 · Task 3(a)Core activity E: Stakeholders

    Setting transfer prices for seconding engineers to the consultancy department.

    Transfer pricing

  • V3 · Task 3(b)Core activity C: Performance and costs

    Keeping seconded factory staff motivated and engaged on an installation contract.

    Leadership, teams and engagement

  • V3 · Task 4(a)Core activity D: Measuring performance

    Accounting for a long-term customer contract across two financial years.

    Accounting treatments

  • V3 · Task 4(b)Core activity C: Performance and costs

    Bringing TQM ideas into work on a customer's equipment.

    TQM, target and life-cycle costing

  • V4 · Task 1(a)Core activity A: Adding value

    Whether developing a new product with fast food chains fits the business model.

    Business models and value

  • V4 · Task 1(b)Core activity D: Measuring performance

    How useful stress testing customers' exposure to consumer spending is for predicting demand.

    Business risks

  • V4 · Task 2(a)Core activity E: Stakeholders

    Difficulties measuring goodwill on a planned acquisition.

    Groups, goodwill and joint ventures

  • V4 · Task 2(b)Core activity B: Implementing decisions

    Conflicts that could follow from agreeing to the target founder's requests.

    Stakeholders, negotiation and conflict

  • V4 · Task 3(a)Core activity C: Performance and costs

    Re-engineering the production process to make a new product for a customer.

    TQM, target and life-cycle costing

  • V4 · Task 3(b)Core activity B: Implementing decisions

    Contractual inadequacy risks of a new supply deal, and how to reduce them.

    Business risks

  • V4 · Task 4(a)Core activity D: Measuring performance

    Accounting for customer claims against the company and a settlement payment.

    Accounting treatments

  • V4 · Task 4(b)Core activity E: Stakeholders

    Setting transfer prices that encourage internal sales that benefit the group.

    Transfer pricing

  • V5 · Task 1(a)Core activity A: Adding value

    The three main stakeholders in a recycling proposal and the challenge of understanding their interests.

    Stakeholders, negotiation and conflict

  • V5 · Task 1(b)Core activity B: Implementing decisions

    Challenges in judging whether investing in recycling centres has a positive NPV.

    Investment appraisal and real options

  • V5 · Task 2(a)Core activity B: Implementing decisions

    Time, cost and quality constraints the board should set for the project team.

    Projects and project teams

  • V5 · Task 2(b)Core activity C: Performance and costs

    Using target costing when deciding on the recycling investment.

    TQM, target and life-cycle costing

  • V5 · Task 3(a)Core activity D: Measuring performance

    Demand, operational and contractual risks in a joint venture.

    Business risks

  • V5 · Task 3(b)Core activity E: Stakeholders

    Accounting for an investment in a joint venture and its first months of trading.

    Groups, goodwill and joint ventures

  • V5 · Task 4(a)Core activity E: Stakeholders

    Reporting the sale of scrap material under manufactured, social and natural capital.

    Integrated and sustainability reporting

  • V5 · Task 4(b)Core activity A: Adding value

    Pricing strategy for selling scrap material.

    Pricing strategy

  • V6 · Task 1(a)Core activity A: Adding value

    Factors in setting the pricing strategy for a new product.

    Pricing strategy

  • V6 · Task 1(b)Core activity B: Implementing decisions

    Whether the project leader should come from finance, marketing or product development.

    Projects and project teams

  • V6 · Task 2(a)Core activity B: Implementing decisions

    Monthly indicators for the board to track the project team's progress.

    Projects and project teams

  • V6 · Task 2(b)Core activity C: Performance and costs

    Evaluating a director's view that the product is likely to fail and hurt the company.

    Business risks

  • V6 · Task 3(a)Core activity D: Measuring performance

    Effect of volatile currencies at new foreign subsidiaries on the accounts and how they are read.

    Groups, goodwill and joint ventures

  • V6 · Task 3(b)Core activity E: Stakeholders

    Basis for transfer prices on materials sold between foreign and home subsidiaries.

    Transfer pricing

  • V6 · Task 4(a)Core activity E: Stakeholders

    Reflecting a new product under intellectual, social and natural capital in the integrated report.

    Integrated and sustainability reporting

  • V6 · Task 4(b)Core activity C: Performance and costs

    Reducing product reputation and contractual inadequacy risks at a product launch.

    Business risks

Refurbished computers · 48 sub-tasks shown

  • V1 · Task 1(a)Core activity A: Adding value

    Stakeholders affected by a problem with resold computers, by power and interest.

    Stakeholders, negotiation and conflict

  • V1 · Task 1(b)Core activity C: Performance and costs

    How far a new team leader should be held responsible for the problem.

    Leadership, teams and engagement

  • V1 · Task 2(a)Core activity B: Implementing decisions

    Time, cost and quality matters for organising the board's new project.

    Projects and project teams

  • V1 · Task 2(b)Core activity D: Measuring performance

    Accounting for legal claims over computers sold with data and unlicensed software.

    Accounting treatments

  • V1 · Task 3(a)Core activity C: Performance and costs

    Applying TQM ideas to computer refurbishment.

    TQM, target and life-cycle costing

  • V1 · Task 3(b)Core activity E: Stakeholders

    Difficulties measuring the opportunity cost of technician time for secondment transfer prices.

    Transfer pricing

  • V1 · Task 4(a)Core activity D: Measuring performance

    How a buying proposal would change contractual inadequacy risk on resold computers.

    Business risks

  • V1 · Task 4(b)Core activity E: Stakeholders

    Integrated report disclosures on intellectual, social and natural capital.

    Integrated and sustainability reporting

  • V2 · Task 1(a)Core activity A: Adding value

    Changes a proposed consultancy venture would need in the business model.

    Business models and value

  • V2 · Task 1(b)Core activity B: Implementing decisions

    Features of share equity that affect its suitability for an unquoted company's new venture.

    Financing and cost of capital

  • V2 · Task 2(a)Core activity B: Implementing decisions

    Challenges in building an effective consultancy team.

    Projects and project teams

  • V2 · Task 2(b)Core activity C: Performance and costs

    Whether the consultancy should be a cost, profit or investment centre.

    Responsibility centres and performance measures

  • V2 · Task 3(a)Core activity E: Stakeholders

    A transfer pricing strategy between two departments that suits the company as a whole.

    Transfer pricing

  • V2 · Task 3(b)Core activity D: Measuring performance

    Recognising revenue from consultancy contracts.

    Accounting treatments

  • V2 · Task 4(a)Core activity D: Measuring performance

    Product reputation, commodity price and contractual risks of the consultancy service.

    Business risks

  • V2 · Task 4(b)Core activity E: Stakeholders

    What to report under natural capital for the proposed consultancy service.

    Integrated and sustainability reporting

  • V3 · Task 1(a)Core activity A: Adding value

    Difficulties forecasting cash flows for the NPV of a marketing proposal.

    Investment appraisal and real options

  • V3 · Task 1(b)Core activity E: Stakeholders

    Approach to negotiating terms for selling electronic waste to a disposal firm.

    Stakeholders, negotiation and conflict

  • V3 · Task 2(a)Core activity B: Implementing decisions

    For and against limiting a project team to senior sales managers.

    Projects and project teams

  • V3 · Task 2(b)Core activity A: Adding value

    For and against inviting buyers to bid for refurbished laptops instead of setting fixed prices.

    Pricing strategy

  • V3 · Task 3(a)Core activity C: Performance and costs

    Cost centre or profit centre for a new recycling unit.

    Responsibility centres and performance measures

  • V3 · Task 3(b)Core activity D: Measuring performance

    What must be agreed for a new company to count as a joint venture, and the accounting effects.

    Groups, goodwill and joint ventures

  • V3 · Task 4(a)Core activity C: Performance and costs

    Product reputation and contractual risks arising from feedback on a recycling scheme.

    Business risks

  • V3 · Task 4(b)Core activity E: Stakeholders

    Integrated report disclosures on human, social and natural capital for the recycling scheme.

    Integrated and sustainability reporting

  • V4 · Task 1(a)Core activity A: Adding value

    Adjusting the business model in response to shortages of consumables.

    Business models and value

  • V4 · Task 1(b)Core activity D: Measuring performance

    Effect of consumable shortages on product, commodity price and reputation risks.

    Business risks

  • V4 · Task 2(a)Core activity B: Implementing decisions

    Real options to manage risk in a new manufacturing investment.

    Investment appraisal and real options

  • V4 · Task 2(b)Core activity E: Stakeholders

    Resolving a conflict between marketing and the sustainability champion.

    Stakeholders, negotiation and conflict

  • V4 · Task 3(a)Core activity B: Implementing decisions

    Characteristics of debt that affect its suitability for funding a proposal.

    Financing and cost of capital

  • V4 · Task 3(b)Core activity E: Stakeholders

    Effect of a proposal on manufactured, intellectual and social capital reporting.

    Integrated and sustainability reporting

  • V4 · Task 4(a)Core activity C: Performance and costs

    A life-cycle costing view of selling printers and their cartridges.

    TQM, target and life-cycle costing

  • V4 · Task 4(b)Core activity D: Measuring performance

    How the board should explain the effect of certain facts on ROCE and gross margin.

    Interpreting financial performance

  • V5 · Task 1(a)Core activity C: Performance and costs

    Three KPIs for the board to track call centre performance.

    Responsibility centres and performance measures

  • V5 · Task 1(b)Core activity B: Implementing decisions

    Allocating calls to advisers by availability or by expertise.

    Leadership, teams and engagement

  • V5 · Task 2(a)Core activity A: Adding value

    Whether a chatbot should be seen as a disruptive technology.

    Disruptive technology and business intelligence

  • V5 · Task 2(b)Core activity C: Performance and costs

    Keeping call centre advisers engaged while they train a chatbot.

    Leadership, teams and engagement

  • V5 · Task 3(a)Core activity D: Measuring performance

    Accounting for the costs of introducing a chatbot.

    Accounting treatments

  • V5 · Task 3(b)Core activity B: Implementing decisions

    Debt characteristics that affect its use to fund the chatbot costs.

    Financing and cost of capital

  • V5 · Task 4(a)Core activity A: Adding value

    How to charge for extra technical support, and the pricing basis.

    Pricing strategy

  • V5 · Task 4(b)Core activity E: Stakeholders

    Transfer pricing for technical support that is best for the company overall.

    Transfer pricing

  • V6 · Task 1(a)Core activity A: Adding value

    Two ways selling older computers with open-source software would affect the business model.

    Business models and value

  • V6 · Task 1(b)Core activity B: Implementing decisions

    Challenges in setting up a project team to advise on the open-source idea.

    Projects and project teams

  • V6 · Task 2(a)Core activity A: Adding value

    Difficulties forecasting cash flows from a new product line alongside the existing range.

    Investment appraisal and real options

  • V6 · Task 2(b)Core activity E: Stakeholders

    Difficulties accounting for goodwill if a planned acquisition goes ahead.

    Groups, goodwill and joint ventures

  • V6 · Task 3(a)Core activity D: Measuring performance

    Accounting treatment for customer complaints.

    Accounting treatments

  • V6 · Task 3(b)Core activity C: Performance and costs

    Product, reputation and contractual risks raised by customer complaints.

    Business risks

  • V6 · Task 4(a)Core activity D: Measuring performance

    For and against publishing comparisons between versions of the company's software.

    Responsibility centres and performance measures

  • V6 · Task 4(b)Core activity E: Stakeholders

    Reporting software improvements under intellectual, human and social capital.

    Integrated and sustainability reporting

Hair salons · 9 sub-tasks shown

  • V1 · Task 1(a)Core activity A: Adding value

    Whether salons should raise prices to recover higher apprentice wages.

    Pricing strategy

  • V1 · Task 1(b)Core activity E: Stakeholders

    Whether raising new apprentices' pay on its own could cause conflict in salons.

    Stakeholders, negotiation and conflict

  • V1 · Task 2(a)Core activity B: Implementing decisions

    Skills needed by the manager of a recruitment campaign project.

    Projects and project teams

  • V1 · Task 2(b)Core activity A: Adding value

    Difficulties forecasting cash flows for the NPV of a recruitment campaign.

    Investment appraisal and real options

  • V1 · Task 3(a)Core activity C: Performance and costs

    Bringing TQM ideas into apprentice training and induction.

    TQM, target and life-cycle costing

  • V1 · Task 3(b)Core activity D: Measuring performance

    Accounting for creating training materials and for apprentices' training time.

    Accounting treatments

  • V1 · Task 4(a)Core activity C: Performance and costs

    Product, reputation and operational risks of an online induction course, with responses.

    Business risks

  • V1 · Task 4(b)Core activity E: Stakeholders

    Positive integrated report disclosures on intellectual, human and social capital for the course.

    Integrated and sustainability reporting

  • V2 · Task 1(a)Core activity A: Adding value

    How selling off salons affects defining value and capturing residual value in the business model.

    Business models and value

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